Question 1

What is Yarn?

Accepted Answer

Yarn is a digital speech pathology app for 0-3 year olds built by speech pathologists for Australian families waiting to access allied health services.

Question 2

Can I cancel my subscription?

Accepted Answer

Yes you can cancel your subscription through the Apple or Android settings.

For Apple:
Go to Settings > Apple ID > Subscriptions

For Android:
Go to Google Play > Subscriptions > Cancel Subscription

Question 3

Should we still see a speech pathologist?

Accepted Answer

The purpose of Yarn is not to remove speech pathologists, but instead provide families access to support while they are waiting. The Yarn team highly recommends reaching out to your local speech pathologist if you are concerned about your child's speech and language.

Question 4

How much does Yarn cost?

Accepted Answer

Yarn currently has two plans, monthly ($25 per month) and yearly ($250 per year). Pricing is in AUD.

Question 5

How do I track my child's progress?

Accepted Answer

You can track your child's progress from the homepage or in the menu section of the app. We highly recommend keeping track of your progress and celebrating even the smallest of wins! You can also download a summary of your progress to share with your allied health professional.

Question 6

How do I update my account details?

Accepted Answer

Please contact us at contact@yarnspeech.com to update your account details.

Question 7

How do I delete my account?

Accepted Answer

Log into your account on the app
Open the menu by tapping the three lines in the top right of the screen
Open the account settings page by tapping on account settings
Scroll to the bottom of the account settings page and tap delete account
Follow the steps provided to delete your account

Alternatively, you can contact us at contact@yarnspeech.com to request deletion of your account.

Frequently Asked Questions